The short answer
Invoice on the same day every week or month, set a clear due date, and let software send a polite reminder a few days after it is due. You stop being the one who has to ask.
A simple reminder schedule
- Day 0: invoice sent with a card payment link
- Due date: usually 7 days for weekly walks
- 3 days late: friendly automatic reminder
- 7 days late: second reminder with the amount and link
What to say
Keep it short: "Hi Lucy, a quick reminder that invoice 104 for £75 is now due. You can pay by card using the link below. Thanks!"
Pet sitting invoices
For pet sitting, list each visit or night with the date and pet's name, plus extras like key collection or medication. It saves questions later.
Tools that help
SaidToPaid for dog walkers lets you say the week's walks and builds the invoice. On Pro it sends recurring invoices and reminders for you. Compare options in dog walking software compared, or see pet sitter invoicing software and the dog walker invoice template.
Frequently asked questions
How do I automate payment reminders for dog walking clients?
Use invoicing software with automatic reminders. Set the due date and the reminder days once, and it emails clients who haven't paid.
Is it rude to send payment reminders?
No. A short, friendly automatic reminder is normal and takes the awkwardness out of chasing.
What is the best dog walking software for invoicing?
For a solo walker focused on getting paid, SaidToPaid. For GPS and scheduling, a specialist pet system.
Invoice terms you can copy
Plain wording to add to the notes on your invoices. Save it once in your settings and it goes on every invoice. General guidance, not legal advice.
Payment terms
Payment is due within 7 days of the invoice date. Walks may be paused if an invoice is overdue.
Cancellations
Walks cancelled with less than 24 hours' notice are charged in full.
Bad weather
In extreme heat or severe weather we may shorten a walk or swap it for a garden visit, for your dog's safety. The normal price applies.
Vet emergencies
If your dog is hurt or unwell and we cannot reach you, you authorise us to take your dog to your vet. Vet fees are your responsibility.
The late payment law only covers business-to-business invoices. Fixed compensation is £40 on debts under £1,000, £70 up to £9,999.99 and £100 from £10,000.