Vehicle inspection and intake checklist (UK)

A free mechanic inspection checklist and intake form: reported fault, existing damage, mileage and key handover.

General UK starting points, not legal advice or solicitor-approved contracts. Adapt them to your services, insurance and customer rights. Have agreements reviewed by a qualified adviser before use. Completed forms may contain personal data: store and share them securely.

Draft document

Customer and vehicle
Business: [Business name and address]
Customer: [Customer name and contact details]
Vehicle: [Registration, make, model and mileage]

Reported condition
Customer-reported fault: [Reported fault, warning lights and when it happens]
Existing condition and history: [Existing damage and relevant service history]
Handover: [Location, key handover and collection arrangements]
Record any condition photographs separately with appropriate permission. Customer reports are not a confirmed diagnosis.

Personal information
Use these details only to provide the agreed service and meet legal obligations. Give the customer your privacy notice, set a retention period and store the completed form securely. Collect only information you genuinely need.

Handover acknowledgement
This form records information only. Agree the work, costs and any road-test permission separately before proceeding.
Customer signature: __________________ Date: __________
Business signature: __________________ Date: __________

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Vehicle inspection and intake checklist (UK)

Your details

A customer's experience